6/30/06

DEAR PATRIOT LIMOUSINE,

I RECENTLY CHARTED A LIMOUSINE FROM YOUR COMPANY FOR A BACHELOR PARTY TRIP TO A RED SOX GAME AT FENWAY PARK. I CALLED MANY OF YOUR COMPETITORS AND YOUR RATES WERE THE MOST COMPETITIVE. WHEN I CALLED TO BOOK THE CHARTER I SPOKE WITH MARIA. MARIA WAS FRIENDLY AND COURTEOUS. LITTLE DID I KNOW SHE WAS ALSO UP TO DATE WITH THE REDSOX EVENTS WHICH I AM NOT. MARIA MADE THE WHOLE PROCESS EFFORTLESS. OUR DRIVER PAUL WAS ON TIME AND VERY PROFESSIONAL. AS WE BEGAN OUR TRIP I FOUND OUT IT WAS PAULS FIRST TIME DRIVING A LIMOUSINE. I WOULD NOT HAVE KNOWN IF HE DID NOT TELL ME. PAUL IS A GREAT DRIVER WITH AN OUTSTANDING PERSONALITY. THE RIDE WAS BRIEFLY INTERRUPTED BY A SMALL MECHANICAL PROBLEM, BUT PAUL WAS RIGHT ON TOP OF THINGS. HE ROLLED UP HIS SLEEVES AND HAD US BACK ON THE ROAD IN MINUTES. WE ARRIVED AT FENWAY WITH TIME TO SPARE. PAUL ALSO STAYED IN DIRECT CONTACT WITH ME SO HE WOULD HAVE THE CAR RIGHT THERE WHEN WE EXITED THE PARK AND STOPS THERE AFTER. I WOULD HAVE NO RESERVATIONS CHARTERING A LIMOUSINE FROM PATRIOT AGAIN; AS LONG AS MARIA HANDLES THE LOGISTICS AND PAUL IS BEHIND THE WHEEL. I HOPE YOU GIVE PAUL MORE OPPORTUNITIES TO DRIVE LIMOUSINES. YOU HAVE SOME REALLY GOOD PEOPLE WORKING AT PATRIOT.

SINCERELY, THE SATISFIED CUSTOMER,

JAMES MASON